Information You Provide Directly to Us — collected when you interact with us through:

• Account creation
• Purchases or donations
• Contact forms or feedback
• Newsletter subscriptions

This may include your name, email, phone number, postal address, payment details, and location data.

Information Automatically Collected — we collect device and usage data such as IP address, browser type, geographic location, clicks, and page views when you visit our website.

Cookies and Tracking — we use cookies and similar technologies to improve your browsing experience. You may manage cookie preferences via your browser settings. Please refer to our Cookie Policy for full details.

Information from Third Parties — this may include data from public sources, social media platforms, or marketing tools used to prevent fraud and verify identity.

• To provide and continuously improve our services
• To process payments and manage orders
• To send updates, promotions, and newsletters
• To respond to inquiries and feedback promptly
• To analyze usage patterns and conduct research
• To comply with legal obligations
• To enforce our Terms of Use

We may share your information in the following circumstances:

• To service providers who assist in delivering our products and services
• For legal compliance when required by applicable law or regulation
• In business transfers such as mergers, acquisitions, or asset sales
• To affiliated companies within our group of businesses
• With your consent for any specific purpose you have approved
• As de-identified or aggregated data that cannot reasonably identify you

• Contractual necessity — to fulfil orders and service agreements
• Legitimate business interests — to operate and improve our services
• Legal compliance — to meet regulatory and statutory obligations
• Consent — where you have explicitly given permission

We use tools such as Google Analytics to monitor how visitors use our website. These tools help us understand traffic patterns, popular content, and areas for improvement.

You can opt out of Google Analytics data collection at any time by using the official Google Analytics browser add-on available at tools.google.com/dlpage/gaoptout.

We may transfer your personal data internationally in accordance with applicable data protection laws. In all cases, we ensure appropriate safeguards are in place to protect your information during any such transfer.

We employ physical, technical, and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we take every reasonable precaution, no system of data transmission or storage can be guaranteed to be 100% secure.

We do not knowingly collect personal data from children under the age of 13 (or 16 in the EU). If we become aware that such data has been collected without parental consent, it will be promptly deleted from our systems.

We retain personal data for as long as necessary to fulfil the purposes outlined in this Policy, including for legal, operational, backup, and disaster recovery purposes. When data is no longer required, we securely delete or anonymize it.

Our website may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices of those external sites and encourage you to review their respective privacy policies before sharing any personal information.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Your continued use of our Services following any changes implies your acceptance of the updated Policy.